Lost Keys & Lock Outs

If you've lost a key or are locked out of your room, suite, or House, you contact the following people to get access.

  • Monday-Friday, 8am-4pm Building staff should be in Winthrop Security Office
    • Winthrop Security Office (617-495-9512)
  • Monday-Sunday, 4pm-8am Winthrop Securitas Guard on duty but may be on patrol
    • First, try Winthrop Security Office (617-495-9512)
    • Otherwise, call Securitas Alpha Station (617-496-9370)
  • Saturday-Sunday 8am-4pm No Winthrop Securitas Guard
    • Call Securitas Alpha Station (617-496-9370)

If you don't have access to a phone, you can also use the Emergency Call boxes that are around the House and campus, which will connect you to the Harvard University Police Department (HUPD).

Note that you may be term billed for lost keys or repeated room lockouts.